Privacy Policy

Categories of Data Collected

To provide our platform services, we collect the following data categories:

  • Identity and Contact Information: Your full name, email address, and date of birth, which are mandatory to verify you meet the minimum age requirement (18+).
  • Technical Data: Information regarding your IP address, browser type, device specifications, and operating system used to access our services.
  • Usage Data: Records of how you engage with our platform, including session duration and technical metadata.
  • Transactional Data: Details pertaining to your account activity, deposits, and status of service interactions.
  • Support Data: Records of correspondence between you and our support team, maintained for security and quality purposes.

Legal Bases for Processing

Our data processing activities are conducted under the following legal frameworks:

  • Contractual Obligation: Necessary for providing the services you registered to use.
  • Legitimate Interests: Used to maintain platform security, improve performance, and prevent fraud.
  • Legal Compliance: Required to meet local regulatory obligations, including identity verification.
  • Consent: Where you have explicitly opted into specific notifications or data uses.

Usage and Protection of Data

We utilize collected information to maintain your user account, provide technical support, audit site security, and prevent unauthorised access to our systems. Your data is used strictly for the purposes outlined in this document.

Data Retention

We keep your personal information only for the duration required to fulfil the purposes of collection or as mandated by Australian audit and retention laws. Once data is no longer necessary, it is removed through secure deletion or irreversibly anonymised.

Data Sharing

We do not engage in the sale of personal information. Data may be shared with trusted technical service providers who assist us in hosting, security, and administrative tasks. These entities are bound by strict confidentiality requirements.

International Transfers

If data is processed or stored outside of Australia, we ensure that appropriate technical and contractual safeguards are in place to maintain a standard of protection consistent with local privacy requirements.

User Rights

As a data subject, you hold the following rights:

  • Access: Request a copy of the information we hold about you.
  • Correction: Ask us to fix inaccurate or incomplete data.
  • Deletion: Request the removal of your personal information under applicable legal grounds.
  • Objection: Object to specific processing activities that are based on legitimate interests.

Contact for Privacy Requests

For enquiries regarding your data or to exercise your rights, please reach out to our privacy team via email: malina_support@gmail.com