Responsible Gambling Policy

Age Verification and Protection

Access to our platform is strictly restricted to individuals aged 18 and over. We employ robust identity verification systems to prevent underage access. We urge all users to keep their account details secure and ensure that minors do not have access to their devices.

Core Principles of Wellbeing

To ensure your experience remains positive, we suggest following these principles:

  • Treat gambling as a form of leisure, never as a source of income or a solution to financial difficulties.
  • Only play with funds that are part of your personal leisure budget.
  • Set defined time and financial limits before beginning your session.
  • Do not engage with our services if you are experiencing distress, fatigue, or under the influence of substances.

Available Control Tools

We provide several features that you can activate via your account settings to manage your activity:

Deposit and Loss Limits You may set specific monetary limits on your deposits or losses over daily, weekly, or monthly periods to help manage your budget effectively.

Session Control Utilise our session reminders to monitor the duration of your play and ensure that you remain aware of the time spent on the platform.

Time-Outs and Self-Exclusion If you need a break, you can trigger a temporary "Time-Out" period. For a more significant step, our self-exclusion tool allows you to restrict access to your account for an extended duration (at least six months), during which you will not receive promotional materials.

Recognising the Signs

We encourage users to reflect on their habits regularly. Be mindful of indicators such as chasing losses, borrowing funds to participate, or allowing your activity to interfere with your social, work, or family life.

Accessing Support

If you believe your habits are becoming problematic, professional assistance is available. We encourage users to contact independent, free counselling services that offer confidential support for those affected by gambling issues in Australia.

Updates and Monitoring

Our dedicated support team is trained to identify and assist with concerns related to player wellbeing. We regularly review our safety protocols and training to ensure our platform continues to prioritise user health.